This page is AI in the ERP and CRM you already run, not a new system from scratch. There is no fixed integration fee - the quote depends on the ERP, the API and whether AI writes back into the system. We classify data, complete records, generate reports and trigger workflows through APIs, webhooks or middleware. If you need a greenfield system, use custom CRM and ERP. A shop in front of the ERP is online shop with couriers and payments.
TL;DR: No fixed integration fee - quote depends on the ERP, the API and whether AI writes back. On the B2B case that meant a 3000+ SKU catalog with dealer prices.
Who it is for
For companies with data in CRM, ERP, e-commerce or spreadsheets that want to use AI without rebuilding the whole infrastructure.
Scope
API integrations, synchronization layer, AI classification, reports, automatic entries, alerts and error control.
Outcomes
A common scenario: AI reads an email or document, recognizes the intent, fetches CRM/ERP data and prepares an action for approval or execution.
Less manual CRM completion
Automatic reports from company data
Better search across documents and records
Workflow between ERP, CRM, e-commerce and email
Process
We review APIs, exports, webhooks, data structure and security constraints.
We design what AI reads, decides and writes, and where human approval is required.
We add logs, limits, retries, roles and monitoring so automation remains predictable.
Search intent
This page is the technical layer beside a system you keep: read, classify, draft a row, maybe write after approval. It is not a new application and it is not a process-automation catalog. A full custom system of record lives on custom CRM and ERP.
Next step
A common scenario: AI reads an email or document, recognizes the intent, fetches CRM/ERP data and prepares an action for approval or execution.
We inventory the API, webhook or export from the Comarch, Symfonia or CRM you already run. Only then do we add classification, a draft record or a report. A new ERP is out of scope on this page.
AI beside Comarch, Symfonia or CRM
Modern stacks expose APIs and webhooks. Older ERPs often expose exports, files, queues or a database view. We price the job only after we know how a row can be read and how a row can be written. No API is not a stop - it is a reason to put an approval panel in the middle.
Default design: the model prepares the record, a person confirms, the ERP or CRM commits. Logs keep the input, the field and who clicked yes. Silent overwrite is a separate, narrower decision.
The electrical B2B platform talks to ERP for dealer prices and wholesale orders on a 3000+ SKU catalog. CoreTSL keeps orders, invoices, fleet and CRM in one product - useful as a reference for what a connected operational record looks like, even though that build is a system, not a bolt-on.
CSRD reporting consolidates group data into one structure before any narrative layer runs. Same order: systems and fields first, language model second.
Answering from contracts or product files needs sources, freshness, permissions and a citation path. Dumping every PDF into one bucket is not a design. Manager summaries from ERP or CRM need the same join: what changed, which leads stalled, which tickets repeat.
If you need a new panel more than a connector, go to custom software. If you need a daily workflow that is not tied to one ERP, go to process automation. This URL stays on the wire between AI and the system you already pay for.
AI ERP/CRM integrations
Common questions about ai integrations with erp and crm - scope, deployment, data, cost and security.
Often yes. If there is no API, we use exports, databases, files, RPA or middleware.
Yes, but approval mode is recommended for critical data. Automatic write is best for low-risk processes with clear rules.
We design them with logs, permissions, limited data scope and error monitoring.
Next step
Name the ERP or CRM that holds the data and the fields AI must not overwrite. We will return with a connection plan and a write-back risk note.
Free 30-minute consultation. We'll come back with a proposal within 24h.