AI ERP/CRM integrations
We add AI to the ERP and CRM you already run. We do not replace Comarch, Symfonia or your CRM with a new system from scratch. We classify data, complete records, generate reports and trigger workflows through APIs, webhooks or middleware. If you need a system written from scratch, see custom CRM and ERP. If you need a shop in front of the ERP, see online shop with couriers and payments.
There is no fixed integration fee. The quote depends on the ERP, the API and whether AI is allowed to write back.
Pricing
A single integration with the ERP or CRM you already have costs 10-30k PLN. Wiring AI into several systems and orchestrating the flow between ERP, CRM, the shop and email costs 30-90k PLN.
One scenario to start: mail or a document comes in, the model reads the intent, pulls context from CRM and leaves a record for approval. We start from an inventory of APIs, webhooks or an export. We do not write a new ERP from scratch.
Flow between ERP, CRM, the shop and email: classification, sync, reports, alerts and error control. After the first scenario we add another document type or queue. A write that moves a price, an invoice or a customer limit stays with the operator.
| Scope | Deployment cost | Deployment time | What it includes |
|---|---|---|---|
| One integration | 10-30k PLN | One scenario after an API inventory | Mail or a document, classification, CRM context, a record for approval |
| Several systems, orchestration | 30-90k PLN | Quote after a free call about the source systems | Flow between ERP, CRM, the shop and email, reports, alerts, error control |
Quote after a free call about the source systems and the write-back scope. Prices current as of August 2026.
Who it is for
For companies with data in CRM, ERP, e-commerce or spreadsheets that want to use AI without rebuilding the whole infrastructure.
API integrations, synchronization layer, AI classification, reports, automatic entries, alerts and error control.
Outcomes
A common scenario: AI reads an email or document, recognizes the intent, fetches CRM/ERP data and prepares an action for approval or execution.
Process
We review APIs, exports, webhooks, data structure and security constraints.
We design what AI reads, decides and writes, and where human approval is required.
We add logs, limits, retries, roles and monitoring so automation remains predictable.
What we connect
AI sits beside the system you keep: it reads a mail or a file, classifies it, drafts a row and writes only after someone approves.
A common scenario: AI reads an email or document, recognizes the intent, fetches CRM/ERP data and prepares an action for approval or execution.
We inventory the API, webhook or export from the Comarch, Symfonia or CRM you already run. Only then do we add classification, a draft record or a report. A new ERP is a different project. Here we only attach AI to the system you already pay for.
AI beside Comarch, Symfonia or CRM
The value is in the records you already trust. The model should shorten the path from a mail or a document to a field, not invent a second database.
Modern stacks expose APIs and webhooks. Older ERPs often expose exports, files, queues or a database view. We price the job only after we know how a row can be read and how a row can be written. No API is not a stop - it is a reason to put an approval panel in the middle.
Default design: the model prepares the record, a person confirms, the ERP or CRM commits. Logs keep the input, the field and who clicked yes. Silent overwrite is a separate, narrower decision.
The electrical B2B platform talks to ERP for dealer prices and wholesale orders on a 3000+ SKU catalog. When orders, invoices and customer cards already live in one system, AI should write into those records. It should not invent a second database.
CSRD reporting consolidates group data into one structure before any narrative layer runs. Same order: systems and fields first, language model second.
Answering from contracts or product files needs sources, freshness, permissions and a citation path. Dumping every PDF into one bucket is not a design. Manager summaries from ERP or CRM need the same join: what changed, which leads stalled, which tickets repeat.
If you need a new panel more than a connector, that is custom software. If you need a daily workflow that is not tied to one ERP, that is process automation. We stay on the connection between AI and the system you already pay for.
AI ERP/CRM integrations
Common questions about ai integrations with erp and crm - scope, deployment, data, cost and security.
Often yes. If there is no API, we use exports, databases, files, RPA or middleware.
Yes, but approval mode is recommended for critical data. Automatic write is best for low-risk processes with clear rules.
We design them with logs, permissions, limited data scope and error monitoring.
Next step
Name the ERP or CRM that holds the data and the fields AI must not overwrite. We will return with a connection plan and a write-back risk note.
Book a free call