AI chatbot
An AI chatbot on your site answers questions from your offer, collects a short brief and knows when to pass the conversation to a person. We build it on your knowledge base, offer and CRM.
A chatbot for one process on your site starts from PLN 5,000 net.
Pricing
Deploying a chatbot with a knowledge base and handoff to a human costs 5-15k PLN. This is a site widget: knowledge base, lead qualification and conversation handoff. Deployed in a few working days.
One process: widget, knowledge base, leads and conversation handoff. Quote after a free call.
| Channel | Deployment cost | Deployment time | What it handles |
|---|---|---|---|
| Chatbot on the site | 5-15k PLN for one process | A few working days to the first answer scope | Questions from the knowledge base, lead qualification, CRM entry, handoff to a human |
| Service agent (helpdesk) | 5-15k PLN one process; 20-80k PLN multi-agent system | First a team assistant, then selected ticket types | Tickets, classification, reply drafts, priorities, escalation, quality reports |
| A human on the team | Support headcount - no fixed amount | No tool deployment - from the first non-standard case | Complaints, decisions, approval of agent replies, cases outside the knowledge base |
Quote after a free call. Prices current as of August 2026.
Who it is for
For companies that receive repetitive questions, lose leads after hours or want to support customers faster without expanding the team.
Website chatbot, knowledge base, CRM integration, lead forms, escalations, conversation logs and answer quality dashboard.
Outcomes
We first build a limited answer scope and test it on real questions. Then we expand the knowledge base and automation.
Process
We define what the chatbot can answer, what it must not promise and when it should escalate.
We connect website content, PDFs, policies, offer pages and FAQ in a controlled way.
We connect the chat to forms, CRM, email or ticketing systems.
What the widget does
The widget answers questions from your offer, collects a short brief and knows when to pass the conversation to a person. Ticket queues and reply times stay with a helpdesk agent, not inside this chat bubble.
We first build a limited answer scope and test it on real questions. Then we expand the knowledge base and automation.
We freeze the answer scope from real questions on your site and offer pages, then attach those sources. Lead capture into CRM is a later switch. Ticket queues stay on the customer-service agents page.
A widget with a closed source list
Visitors judge a chatbot by whether it solves the question, stays inside the offer and knows when to stop. Fluency without sources is a liability.
We start from the pages, PDFs, policies and FAQ you already publish. Contradictory or stale copy gets fixed in the source, not patched in a prompt. The widget retrieves from that set. It does not invent a second offer.
Topics outside the set - individual pricing, complaints, personal data, anything legal - collect context and pass to a human. That rule is written before the snippet goes on the site.
A useful bot can ask for industry, timing and the problem, then open a CRM row or an email brief. It should not block the answer behind a form. Informational visits stay informational. Sales-ready visits get a hand-off.
Polish and English are both in scope when the site already speaks both. Tone follows the brand pages, not a generic assistant voice.
The widget does not sort tickets, does not set reply times and does not merge duplicates. If the pain is the support queue, that is a helpdesk agent, not a chat bubble.
The chatbot reads the pages and files you already publish. It does not invent a second offer and it does not replace your site.
AI chatbot
Common questions about ai chatbot for companies - scope, deployment, data, cost and security.
It can if designed badly. We limit the scope, use a knowledge base, logs, instructions and human escalation.
Yes. It can ask about needs, budget, timeline and industry, then send a qualified lead to CRM or email.
Yes. We build Polish and English chatbots with tone adjusted to the brand.
Next step
Send the questions customers already ask after hours. We will come back with a widget scope, the sources it may use, and an estimate.
Book a free call